Do you have good customer service? Even for your free giveaways?
I have been thinking over the past couple of weeks why some WAHP's have trouble growing their business. They host chats or do online parties. They do giveaways and exchanges and it seems everything that they can do to help promote their business. So why do so many fail to get new customers?
I stumbled across the answer this holiday season. I had attended an online event that had giveaways that were sponsored by WAHP's and their Home-Based Business. I won two awesome products! I was so excited Samuel Girard Jersey Womens , as they would make wonderful Christmas gifts. I had won these prizes in the beginning of November in plenty of time to receive the prizes and wrap them for the holidays. I even told my son the awesome gift he was going to be able to give to his favorite tutor and he was so excited.
The weeks went by, I had contacted the sponsors and was told numerous times that they will be sending out the prizes ASAP. Well, just yesterday I received one of the prizes. The other, I have no idea if I will ever receive.
Now I know that sometimes things happen that are beyond our control. I understand that as unexpected things came up when I had to send something to another WAHP, but I made sure to inform the person what had happened and make sure I go out of my way to mail the item as soon as possible.
It's really no problem in my book as long as I am informed that something came up and I was not forgotten. BUT when you have contacted a rep numerous times to be told every time that it will be sent out and you never receive the items J.T. Compher Jersey Womens , you tend to lose faith, not in the company this person represents, but the actual rep themselves.
My point to this article is: Good customer service is not limited to only those who actually purchase items from you. Good customer service also includes those who have won items from you. You do not know who that person is going to give your prize to. I planned on placing those businesses cards in the package for re-orders, if the person liked the items there would have been future business.
As a Home Business Owner and a Direct Sales Rep myself, I keep track of those I do business with. Please remember even if someone did not purchase an item to still treat them like a valued customer. I refer people to others Philipp Grubauer Jersey Womens , if I know they have excellent customer service. I have a list of WAHP's that I will gladly refer others to.
Your main goal in doing giveaways, barters, trades, and prizes are to gain more customers. If you do not treat those people like you would your paying customers, you are defeating the purpose of your free giveaways.
Keeping your customers organized
File box with 3x5 cards filled out with names Matt Calvert Jersey Womens , emails, what they have purchased, birthdays, address, phone number Patrick Roy Jersey Womens , etc., work well to help keep you organized.
Have a section for paying customers and giveaways and contest winners.
Make a note of when you sent out their items and staple the delivery confirmation receipt to the card.
You can also keep all this information on the computer.
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Platform Beds - Maximizing Your Bedroom Storage Family Articles | June 20, 2013 Our bedrooms are where we spend a third of our day and often they are the least spacious when compared to other rooms. Can bedrooms be well designed to also provide optimum storage? Yes, and this article will provide you with some ideas on how to utilize your bed for storage space.
In the world of sleep products there are many components that make up a comfortable sleep system. From choosing the right mattress, right down to selecting pillows and bedding, much of what we select in our bed reflects our own tastes and desires for a comfortable night?s sleep. Among these one of the most important components to your bed is the frame itself. In this article we?ll examine platform beds and why they can make a great addition to your sleep system.
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